> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vexed.cc/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Codes

<Note>
  Common error codes and their basic troubleshooting steps.
</Note>

| Error Code   | Meaning                                                   | Troubleshooting                                                                                                            |
| :----------- | :-------------------------------------------------------- | :------------------------------------------------------------------------------------------------------------------------- |
| **VEX -1**   | Cannot connect to server                                  | Server is under maintenance or your internet has issues.                                                                   |
| **VEX -101** | Launcher failed to connect to server                      | We recommend downloading the **Launcher** again from the **Dashboard**.                                                    |
| **VEX -102** | Server connection failed                                  | **Restart your internet router** or try using **Cloudflare WARP VPN** [https://one.one.one.one/](https://one.one.one.one/) |
| **VEX 101**  | HWID mismatch                                             | Visit the **Manage HWID** page on the website.                                                                             |
| **VEX 152**  | Administrator permissions missing                         | Right-click the program executable and select **Run As Administrator**.                                                    |
| **VEX 201**  | Outdated Client version detected                          | **Stop using the program** and **wait for administrator updates on Discord**.                                              |
| **VEX 301**  | Visual C++ Runtimes missing                               | Install the Runtime All-in-one package from the [First-time Setup](/en/frist-time-use) page.                               |
| **VEX 302**  | DirectX9 Runtimes missing                                 | Install DirectX9 Runtime from the [First-time Setup](/en/frist-time-use) page.                                             |
| **VEX 401**  | Failed to load driver addon                               | Turn off **Core Isolation** and **Microsoft Vulnerable Driver Blocklist** in Windows Security.                             |
| **VEX 501**  | Game Client not found                                     | Ensure that your game **Client** is running.                                                                               |
| **VEX 601**  | Menu failed to render                                     | Update your GPU drivers and update Windows to the latest version.                                                          |
| **VEX 1001** | Blacklisted software detected                             | Restart your computer and close programs like Cheat Engine, Wireshark, Process Hacker, or other debuggers.                 |
| **VEX 1002** | Program modification detected                             | Account and HWID have been permanently banned.                                                                             |
| **VEX 2001** | Windows version not supported (Windows Build Unsupported) | The program supports standard Windows 10/11 versions (do not use Windows Insider Preview or custom OS builds).             |

<Card title="Still cannot solve the issue?" icon="sparkles" color="#22c55e">
  Contact our support team via [Discord](https://discord.gg/Jbn5uekgAV)
</Card>